Shipping

  • Shipping costs are included in the price.
  • All orders are shipped via local post office (Latvijas pasts).  
  • The order will be dispatched only after the funds have been received into the bank account. Orders placed Monday through Friday (excluding holidays) are generally shipped the next day. Orders placed Saturday and Sunday will ship on the following Monday (excluding holidays). 
  • Shipping to Europe: 4-14 Working Days 
  • Worldwide Shipping: 10-25 Working Days
Estimated delivery time depends on the country and transport company you choose. Once your order has shipped, you will receive an email notification with the tracking information. Please note that the tracking information can take up to 24 hours to update after your order has been dispatched. 

TAXES AND DUTES

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Unfortunately, we are unable to advise on the exact amount of such charges since they are specific to each location.

Unable to Deliver

If your courier is unable to deliver your order, it will be either kept at a depot for collection with the delivery service as per their terms and conditions or returned to us.

If you refuse your shipment or are unable to retrieve the package, you are responsible for the original shipping charges, as well as additional import fees, duties or taxes that are incurred and the cost of returning the package. The amount may be deducted from a refund. Should the return fees exceed the amount of your order, the package will be abandoned and you will not be issued a refund.

Returns

  • Return items within 30 days: Return your ordered items within 30 days following the original shipment date of your order and you are eligible a refund of the items.
  • Return in perfect condition: All items need to be returned in the condition you received them, accompanied by the original invoice. All our returns will be inspected upon receipt and any item that is found to be in unsuitable condition will be sent back to you.
  • As soon as we receive your returned items, refunds will be applied to the payment method used to place the order.
  • We try to process your refund within 14 days from the date we receive and inspect your return. All undamaged correctly returned items will be credited to the original purchaser’s original method of payment including sales taxes for all EU country shipments, excluding shipping charges. As previously stated, we are not liable for international customs duties and sales taxes, which are non-refundable for shipments outside the European Community (EU/EEA).


Payment

  • Fill out the form on the Contact page and indicate which painting you would like to purchase. An invoice will then be sent to your email address for payment.
  • We currently accept the following payment methods: PayPal and Bank Transfer (only for EU/EEA payments). 
  • Unfortunately, we do not accept VISA, MasterCard, American Express and Discover credit card payments processed without PayPal at this time. Thank you for understanding. PayPal allows you to make payments using a variety of methods including PayPal Balance, bank account, credit card, PayPal Credit, and debit card (Visa, MasterCard, American Express, and Discover). So if you have a PayPal account connected to it, you can technically pay by with your credit card by these stated providers.